Data Protection

As a sole trader counselling practice, I take your privacy and data protection rights seriously. If you have any concerns or complaints regarding how I collect, store, or use your personal data or session notes, please contact me directly via email at aislinn@thecalmwithin.co.uk

In accordance with UK data protection laws, I will:-

• Acknowledge your complaint in writing within 30 days of receipt.

• Investigate the matter thoroughly and respond to you without delay.

• Provide you with a clear outcome and explain any actions taken.

Please note that under current UK regulations, you are required to attempt to resolve any data protection grievances directly with me first. If we are unable to resolve the issue together, you retain the right to escalate your complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk